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Do I need electricity connected for you to clean my carpets?
No, Rugz N Bugz Pty Ltd's high powered truck mounted machines supply their own power and hot water.
Can the carpet be walked on right after it has been cleaned?
Yes. The powerful equipment used extracts the majority of the water immediately from the carpet fibres. The surface below the fibres should not be damp. In most cases, the carpet should be completely dry within 2 to 4 hours (depending on the humidity and air flow).
Will carpet cleaning remove ALL spots and stains?
It will depend on whether it is a spot or a stain. A spot is a substance which has stuck to the carpet fibre and most importantly, has not become permanent. A stain is a substance that has altered the fibre colouring (dye has changed) and/or the fibre composition (burn, tear, heavy scuff). If treated incorrectly or left for too long, as spot will probably become a stain. Many stains cannot be fully rectified without fibre replacement by a carpet layer. Rugz N Bugz Carpet Cleaning carries an extensive range of spot treatments and will provide advice on stain rectification.
Are the Pest Control chemicals used toxic?
The chemicals we use are very safe. In particular, the chemical used internally can be likened to the toxicity of table salt. Externally, the chemical is slightly stronger as it is the source area of where the pests generally originate. We ask customers to vacate only as a precaution, as the chemical is wet and requires time to dry.
Do I need to empty my kitchen cupboards?
No, it's not necessary to empty cupboards as we apply a gel to areas where cockroaches nest or harbour. No liquid sprays are applied to these areas.
Will the gel / paste that is applied to the inside of cupboards contaminate my food?
No it will not. The gel / paste is only applied to areas where insects congregate or harbour, like cracks, crevices or hinges.
Is my cat / dog safe?
Pets, especially dogs should be vacated for the specified vacating period unless they are placed in an area away from the areas treated. Cats should be placed outside, as they will generally stay away from the treatment area on their own accord. Fish tanks and bird cages should be covered with a sheet or towel.There is no concern to the safety of animals as the amount of active constituent that they may take in, either by contact while it's wet or by ingesting it orally, is very minimal.
What do I need to do prior to the Pest Control treatment?
Access to room edges is necessary to spray along skirtings. Therefore clothing articles, magazines, toys etc. should be moved off the ground. All food items should be cleared from bench and table tops.
Will the spray you use stain my carpet?
No, the emulsion we spray does not stain. It's a water based residual spray which doesn't contain strong solvents effecting any colouring or finishes.
My child suffers from asthma. Is it safe to stay?
To avoid triggering an asthma attack, we recommended that he/she is not present while the treatment is carried out, and preferably stays away from the premises overnight.
What if I touch areas that have been sprayed?
Sprayed areas are of some concern while still wet. But once the carrier, which is water from the tap, has evaporated, the active constituent adheres to the surfaces and will not contaminate or harm you. Should you get in contact while it's still wet though, wash with soap and plenty of water as soon as possible.
Will I see cockroaches, spiders or ants after the treatment?
Yes, it's possible that insects may wonder in from outside. Chances are that they will have crossed treated areas and will die shortly after.
How often should I have a Pest Control treatment done?
Regularly at intervals of no more than twelve months. Shorter periods may be recommended, according to environment conditions.
Should you have any further questions, don't hesitate to call us on 043 593 6601
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